Shared inbox
Bring customer requests and team context into one organized workspace.
AI customer support workspace
Resolve customer questions faster—with AI that knows your business.
Bring conversations, knowledge, and AI agents into one calm workspace. Draft better replies, automate routine work, and keep your team in control.
Free plan available. No credit card required.
Support workspace
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Ana Martins
Changing my delivery address
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AMAna Martinsnow
Hi! My order has not shipped yet. Can I still change the delivery address?
AI draft
just generatedYes. You can update the delivery address until your order is marked as shipped. Send me the new address and I’ll help you change it.
Shipping policy · Updated today
Review & sendFree plan available
No credit card required
Knowledge-backed assistance
Your team stays in control
One support workspace
One calm desk for customers, teammates, and AI.
Keep the work visible from the first customer message to the final answer, without stitching together separate tools.
Knowledge in context
Organize trusted sources and use them to prepare more accurate replies.
AI agents, under control
Give routine support work to specialized agents while people handle the edge cases.
How it works
From scattered support to one clear workflow.
Start with the tools and knowledge you already have. Veradesk turns them into a workspace where your team and AI can answer together.
01
Connect your support
Bring the customer channels and inboxes your team manages into one place.
02
Add what your business knows
Organize product documentation, policies, and trusted answers as reusable knowledge.
03
Answer together
Use AI assistance for routine work and keep your team ready for every exception.
Fast for customers. Controlled by your team.
AI should make support clearer, not turn it into a black box. Veradesk keeps people, context, and access visible.
Human review where it matters
Review AI drafts before they go out and step into any conversation when needed.
Shared team visibility
Keep customer conversations and support activity visible to the people responsible for them.
Secure integrations by default
Use authenticated sessions and server-managed integrations instead of passing credentials around.
Start on your terms
A better support desk is free to try.
Start with the free plan and upgrade when your team needs more inboxes and deeper AI support.