Resolve customer questions faster—with AI that knows your business.
Bring tickets, knowledge, and AI agents into one calm workspace. Draft better replies, automate routine work, and keep your team in control.
14-day free trial. No credit card required.
Ana Martins
Changing my delivery address
Hi! My order has not shipped yet. Can I still change the delivery address?
Yes. You can update the delivery address until your order is marked as shipped. Send me the new address and I’ll help you change it.
- 14-day free trial
- No credit card required
- Knowledge-backed assistance
- Your team stays in control
One support workspace
One calm desk for customers, teammates, and AI.
Keep the work visible from the first customer message to the final answer, without stitching together separate tools.
Shared inbox
Bring customer requests and team context into one organized workspace.
Knowledge in context
Organize trusted sources and use them to prepare more accurate replies.
AI agents, under control
Give routine support work to specialized agents while people handle the edge cases.
Live chat
Real-time support, powered by AI.
Add a chat widget to your website and let AI agents answer visitors the moment they ask, using what your business knows. Every conversation becomes a ticket your team can follow and step into at any time.
How can we help?
Answers in real time
Do you ship to Portugal? How long does it take?
Yes! Orders to Portugal arrive within 4 business days, and shipping is free over €50.
How it works
From scattered support to one clear workflow.
Start with the tools and knowledge you already have. Veradesk turns them into a workspace where your team and AI can answer together.
- 1
Connect your support
Bring the customer channels and inboxes your team manages into one place.
- 2
Add what your business knows
Organize product documentation, policies, and trusted answers as reusable knowledge.
- 3
Answer together
Use AI assistance for routine work and keep your team ready for every exception.
Fast for customers. Controlled by your team.
AI should make support clearer, not turn it into a black box. Veradesk keeps people, context, and access visible.
Human review where it matters
Review AI drafts before they go out and step into any ticket when needed.
Shared team visibility
Keep customer tickets and support activity visible to the people responsible for them.
Secure integrations by default
Use authenticated sessions and server-managed integrations instead of passing credentials around.
Start on your terms
A better support desk is free to try.
Start with a 14-day free trial and pick the plan that fits when your team is ready.